Terms of service

Terms & Conditions

Welcome to The Core, a digital wellness platform owned and operated by HOLISTICEDGE CORE FITNESS & TRAINING LLP. By accessing, browsing, or using our website, mobile application, or any of our programs and services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please refrain from using our services.

1. About The Core

The Core is a digital wellness platform that offers mat-based Pilates programs designed to support strength, recovery, mobility, and body awareness. All services, including classes, programs, and content, are delivered exclusively through digital platforms, including but not limited to our website and mobile applications.

2. Eligibility

By using our services, you confirm and agree to the following:

  • You are at least 18 years of age

This means that only individuals who are 18 years or older are allowed to independently participate in The Core programs.

  • Voluntary Participation

Your use of The Core services is undertaken entirely voluntarily, without any coercion, undue influence, or misrepresentation. You acknowledge and agree that you are solely responsible for your decision to participate in any program and that you expressly assume all risks, whether known or unknown, associated with such participation.

3. Medical & Health Disclaimer

You represent and warrant that you are in appropriate physical and mental condition to safely participate in physical exercise and wellness programs offered by The Core. By using our services, you expressly acknowledge and agree that:

  • You are participating at your own risk
  • You have consulted a qualified medical professional prior to beginning any fitness program, especially if you have pre-existing medical conditions
  • To the fullest extent permitted under applicable law, The Core, its founders, trainers, employees, affiliates, and representatives shall not be held liable for any injury,

illness, complication, or adverse health outcome arising directly or indirectly from your participation in any program or use of the services.

This includes, without limitation:

  • Postpartum recovery conditions
  • Diastasis recti
  • Hormonal imbalances
  • Chronic or acute medical conditions
  • Any undisclosed or unknown medical issues

4. Assumption of Risk

You acknowledge, understand, and agree that participation in any fitness, wellness, or exercise program offered by The Core involves inherent and unavoidable risks, including but not limited to the risk of physical injury, illness, pain, discomfort, or other adverse health effects, whether known or unknown.

By accessing or using The Core services, you expressly agree that:

  • You voluntarily assume full responsibility for all risks, injuries, damages, or losses arising out of or in connection with your participation in any program or activity
  • You acknowledge that such risks may arise from your own actions or inactions, the nature of the activities, or other external factors beyond the control of The Core

To the maximum extent permitted under applicable law, you hereby waive, release, and discharge The Core, its founders, partners, trainers, employees, affiliates, and representatives from any and all claims, demands, liabilities, damages, costs, or expenses, whether direct or indirect, arising out of or in any way connected with your participation in the services.

Your continued use of The Core services constitutes your informed consent to and acceptance of these risks.

5. Payments & No Refund Policy

By purchasing or accessing any services offered by The Core, you agree to the following:

  • All fees paid are final, non-refundable, and non-cancellable, to the fullest extent permitted under applicable law.
  • No cancellations, refunds, or reversals shall be permitted regardless of usage, non-usage, or any other reason.
  • The Core reserves the right to modify, revise, or update pricing for its services at any time, at its sole discretion, without prior notice.
  • Any promotional pricing, discounts, or special offers are valid only for the specified duration, are non-transferable, and shall not be exchangeable for cash or combined with other offers unless expressly stated.

6. Intellectual Property

All content made available on The Core platform, including but not limited to videos, workout programs, text, graphics, designs, logos, and branding, is the exclusive property of The Core and is protected under applicable intellectual property laws.

You shall not, directly or indirectly:

  • Share or transfer login credentials
  • Record, reproduce, distribute, or exploit any content
  • Use any content for commercial or unauthorized purposes

Any violation may result in immediate suspension or termination of access, and The Core reserves the right to initiate appropriate legal action.

7. Account Usage & Misuse

You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted under your account.

The Core reserves the right to suspend or terminate your account without prior notice in the event of:

  • Unauthorized sharing or access
  • Misuse, abuse, or fraudulent activity
  • Violation of these Terms

8. Third-Party Services

The Core may engage third-party service providers for payment processing, hosting, and platform operations.

You acknowledge and agree that The Core shall not be liable for:

  • Payment failures, delays, or processing errors
  • Platform downtime or technical disruptions
  • Any interruption or deficiency caused by third-party services

9. Third-Party Services

The Core may, from time to time, engage or rely upon independent third-party service providers for the purposes of payment processing, hosting, infrastructure support, analytics, and platform delivery.

You acknowledge and agree that:

  • Such third-party services are outside the direct control of The Core
  • Your use of such services may be subject to the terms and conditions and privacy policies of the respective third parties

To the fullest extent permitted under applicable law, The Core shall not be liable or responsible for:

  • Any payment failures, declined transactions, delays, or processing errors
  • Platform downtime, server outages, or technical disruptions
  • Any interruption, defect, or deficiency caused by third-party systems, services, or infrastructure

10. Limitation of Liability

To the maximum extent permitted under applicable law, The Core, its founders, partners, employees, affiliates, and representatives shall not be liable for any:

  • Indirect, incidental, special, punitive, or consequential damages
  • Loss of data, revenue, profits, business opportunities, or access to services
  • Personal injury, harm, or adverse outcomes arising from participation in any program

This limitation shall apply regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise, even if The Core has been advised of the possibility of such damages.

Your use of the services is undertaken entirely at your own risk, and you assume full responsibility for any consequences arising therefrom

11. Indemnity

You agree to indemnify, defend, and hold harmless The Core, its founders, designated partners, employees, trainers, affiliates, licensors, and representatives from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable legal fees and expenses) arising out of or in connection with:

  • Your access to or participation in the services
  • Your breach or violation of these Terms & Conditions
  • Your misuse, unauthorized use, or unlawful use of the platform or its content
  • Any violation of applicable laws or rights of third parties by you

This obligation shall survive termination or suspension of your access to the services.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by, construed, and enforced in accordance with the laws of India, without regard to its conflict of law principles.

You agree that any disputes, claims, or controversies arising out of or relating to these Terms or your use of the services shall be subject to the exclusive jurisdiction of the competent courts located in Bangalore, Karnataka, India, and you hereby irrevocably submit to such jurisdiction.

13. Force Majeure

The Core shall not be liable for any failure, delay, or interruption in the performance of its obligations under these Terms due to events beyond its reasonable control (“Force Majeure Event”), including but not limited to:

  • Natural disasters such as floods, earthquakes, or pandemics
  • Internet outages, power failures, or technical system failures
  • Government actions, regulations, or restrictions
  • War, terrorism, riots, civil commotion, or labor disputes

During the continuance of a Force Majeure Event, The Core’s obligations shall be suspended to the extent affected, and The Core shall not be liable for any resulting loss or damage.

14. Changes to Terms

The Core reserves the right, at its sole discretion, to modify, amend, update, or replace these Terms & Conditions at any time without prior notice.

Such changes shall become effective immediately upon being published on the platform. Your continued access to or use of the services following such updates shall constitute your acknowledgment and acceptance of the revised Terms.

It is your responsibility to periodically review these Terms for any changes.

15. Contact Information

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, you may contact:

Email: Expert@thecore.fit
Entity: HOLISTICEDGE CORE FITNESS & TRAINING LLP